Overview:
This guide provides instruction on configuring Best Practice software to export electronic results.
If you require any assistance with the installation or configuration, or if you have any questions, please contact the Medical-Objects Helpdesk on (07) 5456 6000.
Pre-Configuration Checks for Best Practice
If you have not done so already please confirm you have followed the instructions here before proceeding
Sending
Contacts
Contacts must be set up correctly for messages to be addressed to a recipient. Otherwise, like a physical letter, they will have no destination to be delivered to and thus fail.
- Contacts can be accessed from different screens via the top button bars. In the picture below the icon can be seen in the main BP landing screen.
Alternatively it can be accessed from View → Contacts. Or by pressing F11 on the keyboard.
- Search can be used to find a previous entry to update by clicking the Edit button once the contact to edit has been selected.
Alternatively Add new can be used to create a completely new contact.
- Check that the provider you want to send to is part of the Medical Objects network before adding their details by following this guide: Provider Directory Lookup - Referral Client
- Enter the details of a contact you would like to receive messages.
Always set Messaging Provider to the name of the rule that was setup in the BP configuration per Step 8. This value is normally "Medical Objects".
A Provider Number or MO Routing ID is required to populate the entries. Follow the steps here to check if a recipient is setup with the Medical Objects network. Setting up providers that aren't setup on the network is pointless as messages addressed to them and supplied to the Medical Objects will not deliver.
If possible always supply a value in the Provider No. field.
For Providers that don't have a Provider No an MO Routing ID can be entered in the Account ID field instead.