Should you require any more information or have encountered a problem, please call the support helpdesk on (07) 5456 6000.

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Overview:

This guide provides instruction on configuring Best Practice software to export electronic results.

If you require any assistance with the installation or configuration, or if you have any questions, please contact the Medical-Objects Helpdesk on (07) 5456 6000.

Pre-Configuration Checks for Best Practice

If you have not done so already please confirm you have followed the instructions here before proceeding

Sending

Contacts

Contacts must be set up correctly for messages to be addressed to a recipient. Otherwise, like a physical letter, they will have no destination to be delivered to and thus fail.
  1. Contacts can be accessed from different screens via the top button bars. In the picture below the icon can be seen in the main BP landing screen.



    Alternatively it can be accessed from View Contacts. Or by pressing F11 on the keyboard.

  2. Search can be used to find a previous entry to update by clicking the Edit button once the contact to edit has been selected.

    Alternatively Add new can be used to create a completely new contact.


Export a letter for delivery

Checking delivery

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