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Should you require any more information or have encountered a problem, please call the support helpdesk on (07) 5456 6000.

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Overview

All users of Medical-Objects Capricorn Client should ensure that a backup copy of the Medical-Objects software is made regularly. The Capricorn folder contains an archive if all messages sent/received through the system which can be used for auditing purposes.

If you have any questions or require any further assistance, Feel free to contact the Medical-Objects Helpdesk on (07) 5456 6000.

Backing up the Software

Create a back up of your Medical-Objects Capricorn software by creating a duplicate of the Medical-Objects download client within your app draw. The following instructions detail how to do this. If you have any further questions or encounter any issues, please contact the Medical-Objects Helpdesk on (07) 5456 6000.

Note:

Please ensure that your Medical-Objects software is functioning correctly before performing the backup.

  1. Make sure your Medical-Objects download client is not running. Click on the globe icon in the tray.



  2. In the following window, Click the Exit button to close the software.


     
  3. Click on Finder, and navigate to your Applications Draw. 


     
  4. Find the Medical-Objects software - typically called MO-CapricornCM.
     
  5. Right click on the application, and select Duplicate.

     

  6. Once the process is completed, rename the file to MO-CapricornCM Backup
     
  7. The backup is now completed. If there are any issues with your Medical-Objects download client, You will be able to restore this backup. Remember to make backups regularly.

 

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