Overview
Medical-Objects Explorer Online is a web‑based solution designed for allied health practitioners that makes creating and managing clinical correspondence a breeze. At the click of a button you can seamlessly send and receive results from your personal desktop, laptop or tablet. You can also send PDF documents to recipients in seconds.
Explorer Online is an efficient practice management system useful for physiotherapists. Explorer Online can be used to send out custom patient questionnaires or self-assessments, record clinical consult notes, complete patient assessments, send doctor letters and receive confidential patient files.
This article will cover the basic functionality of Medical-Objects Explorer Online for physiotherapists. If you have any questions or require any further information, please contact the Helpdesk on (07) 5456 6000.
Requirements
Explorer Online was designed to run on desktops, laptops and modern tablets running Windows, MacOS or Linux. Mobile phones are not currently supported.
Please take note of the browser requirements below.
Supported Browsers
- Microsoft Internet Explorer 11
- Microsoft Edge
- Chrome
- FireFox
- Opera
- Safari 8+
Logging in and Out
When first loading Explorer Online you will be presented with a login screen. Simply enter in your username and password and click Log In to proceed.
After entering in your username and password Select Provider.
Note: This is only available if you have multiple provider numbers.
A list will appear with Provider’s name and provider number associated with the corresponding location.
Once logged in, the User Menu will display the server you’ve logged into and also which provider you selected at login.
When you click on the User Menu a drop down will appear with menu options related to your user account. You can edit User Settings, Change Provider, Enable Two-factor Authentication, Change Password and Logout.
Note: you will be automatically logged out after 10 minutes if inactivity. You can change this via the User Settings option in the User Menu.
Email Notifications
Tip! Please contact us to enable this feature on your account.
- Click User Settings from the User Menu if you would like to enable email notifications.
- Next, click Document Notifications and enter the email address that you want to receive the notifications to.
- Set up the Interval of how often you want to receive email notifications - it's recommended once an hour or every 4 hours - and select Save.
Dashboard Layout
The Dashboard is the default page that will appear once you have logged into Explorer Online. The Dashboard is split into three sections: Navigation Menu, Sidebar and the main content area.
Tip! The dashboard includes the option to complete a tour found under the help tab.
Navigation Menu
This is the main Navigation Menu. The menu is dynamically built up based on what features your server has enabled and what permissions your user account has. If a menu item is missing you may need to call the Helpdesk (07 5456 6000) to correct your user permissions or enable a server feature.
Sidebar
The Sidebar is a feature that allows you to access and manage your patient documents. The Sidebar is split into two sections: Patients and Documents.
If you're using Explorer Online on a smaller screen you have the option to collapse the sidebar by clicking the collapse icon (
) found on the left side of the Patients header. You can then expand the Sidebar again by clicking the expand icon (
).
Patients
The Patients section of the Sidebar consists of individual folders which contains patient documents. The folders will list each unique patient that has a document for that folder. The count to the right is the number of patients in the folder and not the number of combined documents.
Hovering over a folder will reveal a grid icon (
). This button will load all the documents in that folder into a grid. From there you can then perform bulk actions on the documents such as printing or forwarding to another provider.
To refresh the contents of the folders simply click the refresh button (
) in the title bar.
Loaded Patients | Contains any patients you've done a lookup on or retrieved all documents for. You can remove a patient from this list by clicking the remove icon ( If you want to clear the folder and remove all patients you can click on the clear icon ( |
Unreviewed | Contains patients that have unreviewed documents. Selecting documents from this folder will give you the option to mark the document as reviewed. |
Further Review | Contains patient documents that have been parked. A document can be parked by clicking the Park document action button.
Documents in this folder can only be accessed by the provider who made the original Park request. To remove a document from this folder, click the Unpark document action button.
|
Requested Charts | Contains patient documents with the requested chart status. A document can be moved to the Requested Charts folder by clicking the Request Chart document action button.
Any user in your practice’s Explorer Online software, who has the granted permissions to view results, can access documents in this folder. For more information on setting user permissions, see our Explorer Online Admin Guide (hyperlink) or please contact the Helpdesk on (07) 5456 6000. Practices can decide how to use this feature in their own workflows. For example, a physiotheraist can use this option when they receive a referral and then clicks Request Chart so that admin staff can be ready with the patients’ information upon booking in an appointment. Upon completion of the workflow with that document, staff can then select Cancel Chart document action button to remove it from the Requested Charts folder.
|
Unreleased
| Contains patient documents that have not yet been released. Documents in this folder can either be released or deleted.
An unreleased document will have the following red text in the document title to indicate that it has not yet been released.
Unreleased documents are created by ticking the For Approval Before Delivered option when sending a document. |
Created | Contains a recent list of documents that you have created, this includes both progress notes and documents that you have sent. You can clear this folder by hovering over it and clicking on the Clear Folder button ( |
Documents
The Documents section will list all the documents for the selected patient that correspond to the folder the patient is in. For example, if you select a patient in the Unreviewed folder, all unreviewed documents for that patient will be listed.
Hovering over the Documents section will reveal a grid icon (
). This button will load all the documents listed into a grid. From there you can then perform bulk actions on the documents such as printing or forwarding to another provider.
Abnormal results will show as red in the documents list.
Managing Patients
Registering a Patient
To register a patient, select the Patients button in the top navigation and then click Register Patient on the dropdown.
Once clicked, a window will pop up with text fields to input patient information, as seen in the screenshot below.
The required fields for registering a patient are Surname, First Name, and Date of Birth. While they are the only required fields, it's suggested that you fill as many of them out as possible, so you have as much information on documents as possible.
Editing a Patient
To edit a patient, go to the Patients dropdown in the top navigation bar, and then click Edit Patient Details.
This will take you to the Patient Lookup window. The patient lookup window is used to search for current patients that your practice has previously created with Explorer Online. You have three different options in which to search for, their name, ID or lab number. You can change these on the dropdown to the right of the search field. You can then type a search term into the text field, press the Search button and if all is well, you will see your patient.
Clicking on the information icon (
) will bring up the client's details. An example of the layout of the client detail's is shown below.
Once you have found your patient, you can then select the patient you wish to view, and then you will see the edit screen. Fill out the fields that you wish to change or add, and then click the Save button.
Merging Patient Records
To merge patients, open the Patients tab in the Navigation Menu then select Merge Patient Records.