This guide provides brief instructions on Viewing Medical Director Log information for troubleshooting result import issues.
If you have any questions or require any further assistance, please contact the Medical-Objects helpdesk on (07) 5456 6000.
Important:
As of Medical Director 3.15.3* update and the re-branding of Health Communication Networks to MedicalDirector the 'HCN Maintenance' application is now just named 'Maintenance'
For example: A badly formed MDM message that’s removed from the import folder when results are imported with out indication of an error but never shows up in the holding file: