If your Medical-Objects download client Capricorn is currently offline, then no patient reports or referrals will be getting delivered. To get Medical-Objects back online again, please try following the instructions below. If you're unable to successfully bring Medical-Objects back online again, please call the helpdesk on (07) 5456 6000.
Please note - Clicking the Exit button on the Medical Objects download client, or the red 'x' button in the corner will shut down the software. Please minimize the software by clicking the line button (Second from the end). |
Certain occurrences may have caused the software to stop running:
In most cases Medical-Objects Capricorn just needs to be either started up or restarted. To restart Medical-Objects so that you can receive any outstanding medical results or letters please follow the instructions below.
If the Medical-Objects activity report opens up, your Medical-Objects is working again. If it fails to load please call the helpdesk on (07) 5456 6000.
Please see This Guide if you are unsure of how to use the Medical-Objects Activity Report.
If this guide does not help solve the problem please call the Medical-Objects helpdesk.
Phone: (07) 5456 6000