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The Medical-Objects Delivery Report (or Delivery Report) enables you to see what messages have been received (or sent) through your Medical-Objects Software. This guide provides an overview of the new style of Delivery Report and each section within it.
If you have any questions or if you can’t load the Delivery Report, please contact the Medical-Objects helpdesk on (07) 5456 6000.
This video guide will cover the basics of accessing and understanding the Delivery Report. For additional Delivery Report details please see the written guides below.
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Accessing the Delivery Report
The Delivery Report is your auditing tool to check if results have been sent or have arrived. It is recommended that it be checked frequently to make sure the software is functioning correctly.
There are several ways to access the Medical-Objects Delivery Report, depending on the software you have installed.
Once the installation of the Medical-Objects Download Client (Capricorn) is complete, an icon will appear on the desktop as shown above. If the software is installed on the server and the icon is an inconvenience to access, you can request Medical-Objects to install the icon on a front desk workstation for easier viewing.
If you have an MO Delivery Report Icon on your Desktop, you can double click it to open the Delivery Report.
Referral Client Software (Trinity)
If you are running the Referral Client Software, Right click on the tray icon and select View Delivery Report as shown above.
Word Plug-in Software
If you are running the Word Plug-in Software, right click on the tray icon and select View Document Delivery. You can also click on the Medical-Objects tab from Microsoft Word and select the Delivery Report button.
|Please note that your Delivery Report is only accessible to your practice and Medical-Objects. Patient details will only be displayed to your practice.|
If you have any issues opening the Delivery Report, or it does not display, please contact the Medical-Objects helpdesk on (07) 5456 6000.
Understanding the Delivery Report
When the Delivery Report loads, it will display a screen similar to the one below by default. Details of the computer system the Download Client is installed on to will be displayed at the top right corner of the screen.
Printing Your Delivery Report
You can find a print friendly version of the Delivery Report under the Options menu.
The new Delivery Report contains a feature for easily looking up providers. Click on the Provider Lookup link on the left hand side to open this section.
If you have used the Referral Client or Word Plug-in to access your Delivery Report you may want to access the machine hosting the Capricorn software to clean up the Delivery Report.
To find these details click on the second last button in the top right of the Delivery Report (this should show name of the machine that hosts the Delivery Report).
On the next popup you can see the machine name and the installation directory, among other details.
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