Updating the Genie Address Book for Message Tra=
nsmission
- Open your Delivery Report and click the the Provider Lookup section to look up the providers that you =
want to send to. Then Follow the Provider Lookup instructions on the <=
a href=3D"https://kb.medical-objects.com.au/display/PUB/Delivery+Report#Del=
iveryReport-ProviderLookup" rel=3D"nofollow">Delivery Report&n=
bsp;page to run the search. Next, find the provider number of the recipient=
that you are wanting to send to and make sure that the provider number is currently valid by looking for t=
he green tick in the online section. If they meet this criteria copy=
their provider number in preparation for Step 2.
=
2. The provi=
der number you have copied needs to be pasted into the Provider Number fiel=
d in the details pane of that contact in Genie. Make sure the provider numb=
er is entered in the highlighted field.
3. Additiona=
lly in the Correspondence tab in the address book for that contact you will=
need to set the Preferred Method of Communication to Medical Objects and a=
lso paste the Provider Number into the Medical Objects field at the bottom =
of the form.
Se=
nding through Genie
- To send a message using that prov=
ider, open/create your letter in Genie and choose the Addressee that you ha=
ve edited your address book contact to send to. If their name doesn't appea=
r in the 'To' Box, you can try re-addressing the letter us=
ing the=E2=80=9CRe address this letter=E2=80=9D button. Now perform a search for th=
e contact you edited to send through Medical Objects as you did in in step =
6. This will put the doctors name in the =E2=80=9CTO=E2=80=9D field.
- Tick the =E2=80=98Send via 3rd Pa=
rty=E2=80=99 Box. This will bring up a Requested Action prompt. You can cho=
ose any action that is required here.
<=
/li>
- Make sure that Medical Objects is chosen as the sending facility, then =
click on the save button to send. It will take up to 15 seconds for the fil=
e to save to the Medical Objects Outgoing folder, where the Capricorn softw=
are will then attempt to send it.
- It is advised that at the end of =
each day you check the delivery report and ensure that all messages sent en=
d up in the outgoing sub header. Note that if you are sending to the practi=
ce for the first time the messages may sit in unroutable for a short time w=
hile addressing details are found in the system.